While Wells Fargo CEO John Stumpf claims that he first learned about the creation of fake accounts in 2013, Yesenia Guitron told “CBS This Morning” that she alerted the company years earlier.  “I started noticing what I thought were honest mistakes. But then these honest mistakes, you know, became a very clear pattern.”

Guitron said she saw strange things happening to customer accounts after she began working at the Wells Fargo branch in St. Helena, CA, in 2008.   “People ending up with 10-to-15 debit cards that they didn’t request,” Guitron said.   When her complaints to the branch manager were ignored, she went to HR and to the bank’s ethics department.
 
“Constantly emailed them back, you know, this is happening. What did you find? What are we going to do?” Guitron recalled.  Eventually, as her complaints continued, she says the manager of the branch in St. Helena came to her desk, told her she was fired, and escorted her out the door.

Guitron lost an unfair termination lawsuit in 2010.